9 customer marketing trends 2021. [9 क्वोस्टोमर मार्केटिंग रुझान 2021]

1.AGILE MARKETING

in 2021 we are going to see a rise in agile marketing as CMOs
and their teams create versatile plans and secure their 
positions as market leaders.






2.FINDING PURPOSE

2021 will be ruled by companies that are driven by a purpose.
customers feel more comfortable aligning with brands that
have shared values and that act with a purpose.





3.BUILDING TRUST

delivering what is promised every time and maintaining 
a transparent approach will definitely pay dividends
with higher customer life time value (CLV)



4.LEVERAGING NOSTALGIA

this appealing and authentic marketing technique makes 
customers feel an emotional connection with your brand
and spend money on your products  or services.




5.SHOPPING WITH SMARTPHONES

it is one of the most appealing and authentic marketing 
technique that makes customers feel an emotional 
connection with your brand.



6.AUGMENTED REALITY (AR)

many major brands are working to find new ways to offer 
a fully immersive shopping experience to customers at
the comfort of their homes.





7. INCENTIVIZING CUSTOMERS

you must focus your efforts on getting online reviews
and initiating conversations on social media but must
also incentivize customers to derive more sales 





8. DIRECT TO CONSUMER (DTC) SELLING

in 2021, convenience will take precedence over tradition
and companies will turn to a DTC selling model, bypassing 
wholesalers and retailers.





9. DISRUPTED TALENT MANAGEMENT

companies are likely to develop new core teams based on 
competitive advantages. Al will eliminate mundane tasks,
freeing marketers to find innovative ways to market.  






WRITER BY:-HITENDRA SHARMA

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